A NorthStar UX Audit is a structured evaluation of high-impact digital workflows: agent portals, claims, enrollment, billing, and policyholder self-service.

You receive a clear findings report with prioritized recommendations aligned to business risk, accessibility standards, and operational impact..

What Happens Next

• A focused 30-minute discovery call
• Defined audit scope across priority workflows
• A structured proposal outlining timeline, deliverables, and investment